/* ==========================================================================
   ELS Sales Kit — Konsumen & Follow-up (module "customers")
   Every selector is prefixed .m-customers (the view gets it from core; our sheets get it via class).
   Tokens only: no hard-coded colours.
   ========================================================================== */

/* ---------- Header stats strip ---------- */
.m-customers .cu-stats {
  display: grid; gap: var(--space-2);
  grid-template-columns: repeat(2, minmax(0, 1fr));
}
.m-customers .cu-stat {
  display: flex; align-items: center; gap: var(--space-3); min-width: 0; min-height: 62px;
  padding: 10px 12px; border-radius: var(--radius);
  background: var(--surface-2); border: 1px solid var(--stroke); color: var(--text); text-align: left;
  transition: transform var(--dur-fast) var(--ease), background-color var(--dur) var(--ease), border-color var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}
.m-customers .cu-stat:hover { background: var(--accent-soft); border-color: var(--accent-glow); }
.m-customers .cu-stat:active { transform: scale(.97); }
.m-customers .cu-stat.is-alert { border-color: var(--accent-glow); background: var(--accent-soft); }
.m-customers .cu-stat.is-alert .tile { background: linear-gradient(135deg, var(--accent), var(--accent-2)); color: var(--on-accent); }
.m-customers .cu-stat-text { display: flex; flex-direction: column; min-width: 0; }
.m-customers .cu-stat-value { font-size: var(--fs-xl); font-weight: 800; line-height: 1.05; letter-spacing: -.02em; font-variant-numeric: tabular-nums; }
.m-customers .cu-stat-label {
  font-size: var(--fs-xs); font-weight: 700; color: var(--muted); line-height: 1.25; overflow-wrap: anywhere;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden;
}
@media (min-width: 720px) {
  .m-customers .cu-stats { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-3); }
}

/* ---------- Page layout (list) ---------- */
.m-customers .cu-layout { display: grid; gap: var(--space-6); grid-template-columns: minmax(0, 1fr); align-items: start; }
.m-customers .cu-main, .m-customers .cu-aside { display: flex; flex-direction: column; gap: var(--space-4); min-width: 0; }
.m-customers .cu-panel { min-width: 0; }
.m-customers .cu-tabs .tab { flex: 1 1 0; min-width: 0; }
@media (max-width: 479.98px) {
  .m-customers .cu-tabs .tab { padding: 0 8px; gap: 6px; }
  .m-customers .cu-tabs .tab > .ico { display: none; }
}
@media (min-width: 1024px) {
  .m-customers .cu-layout { grid-template-columns: minmax(0, 1fr) 320px; gap: var(--space-6); }
  .m-customers .cu-aside { position: sticky; top: calc(var(--topbar-h) + var(--safe-top) + 12px); }
}
@media (min-width: 1280px) {
  .m-customers .cu-layout { grid-template-columns: minmax(0, 1fr) 340px; }
}

/* ---------- Follow-up tab ---------- */
.m-customers .cu-fu-panel { display: flex; flex-direction: column; gap: var(--space-6); }
.m-customers .cu-group-title { display: inline-flex; align-items: center; gap: 8px; }
.m-customers .cu-dot { width: 9px; height: 9px; border-radius: 50%; background: var(--accent); box-shadow: 0 0 0 4px var(--accent-soft); flex: none; }
.m-customers .cu-fu-group.is-overdue .cu-dot { animation: cuPulse 1.8s var(--ease) infinite; }
@keyframes cuPulse { 0%, 100% { box-shadow: 0 0 0 4px var(--accent-soft); } 50% { box-shadow: 0 0 0 7px var(--accent-soft); } }
.m-customers .cu-fu-group.is-overdue .cu-fu-list { border-color: var(--red-glow); }

.m-customers .cu-fu {
  position: relative; display: flex; flex-wrap: wrap; align-items: center; gap: 10px 12px;
  padding: 12px var(--space-4);
  transition: opacity var(--dur-slow) var(--ease), transform var(--dur-slow) var(--ease), background-color var(--dur) var(--ease);
}
.m-customers .list > .cu-fu + .cu-fu { border-top: 1px solid var(--stroke); }
.m-customers .cu-fu:hover { background: var(--surface-2); }
.m-customers .cu-fu.is-overdue::before {
  content: ""; position: absolute; left: 0; top: 12px; bottom: 12px; width: 3px; border-radius: 0 3px 3px 0; background: var(--red);
}
.m-customers .cu-fu.is-leaving { opacity: 0; transform: translateX(28px) scale(.98); pointer-events: none; }
.m-customers .cu-fu-open {
  flex: 1 1 260px; display: flex; align-items: flex-start; gap: 12px; min-width: 0;
  padding: 2px; border-radius: 12px; color: inherit; text-align: left;
}
.m-customers .cu-fu-open .avatar { margin-top: 2px; }
.m-customers .cu-fu-text { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.m-customers .cu-fu-name { display: flex; align-items: center; gap: 6px; min-width: 0; font-weight: 750; line-height: 1.3; }
.m-customers .cu-fu-name-text { min-width: 0; overflow-wrap: anywhere; transition: color var(--dur) var(--ease); }
.m-customers .cu-fu-open:hover .cu-fu-name-text { color: var(--accent-ink); }
.m-customers .cu-fu-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px; font-size: var(--fs-xs); color: var(--muted); font-weight: 650; }
.m-customers .cu-fu-when { display: inline-flex; align-items: center; gap: 4px; font-variant-numeric: tabular-nums; }
.m-customers .cu-fu.is-overdue .cu-fu-when { color: var(--red-ink); font-weight: 800; }
.m-customers .cu-fu.is-today .cu-fu-when { color: var(--pink-ink); font-weight: 800; }
.m-customers .cu-fu-note {
  font-size: var(--fs-sm); color: var(--muted); line-height: 1.45; overflow-wrap: anywhere;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden;
}
.m-customers .cu-fu-actions { display: flex; align-items: center; gap: 8px; margin-left: auto; flex: 0 0 auto; }
@media (max-width: 719.98px) {
  .m-customers .cu-fu-actions { width: 100%; justify-content: flex-end; padding-left: 56px; }
  .m-customers .cu-fu-actions .cu-wa-btn { margin-right: auto; }
}
.m-customers .cu-later { color: var(--dim); font-size: var(--fs-sm); font-weight: 600; text-align: center; text-wrap: balance; }
.m-customers .cu-later .ico, .m-customers .cu-privacy .ico { display: inline-block; vertical-align: -2px; margin-right: 6px; }

/* follow-up type tag (shared by list rows) */
.m-customers .cu-type {
  display: inline-flex; align-items: center; gap: 5px; max-width: 100%;
  padding: 2px 9px 2px 7px; border-radius: var(--radius-pill);
  background: var(--accent-soft); color: var(--accent-ink); font-weight: 750; white-space: nowrap;
}

.m-customers .cu-hot { display: inline-flex; flex: none; color: var(--amber-ink); }
.m-customers .cu-hot .ico { fill: var(--amber-soft); }

/* ---------- "Semua Konsumen" tab ---------- */
.m-customers .cu-all { display: flex; flex-direction: column; gap: var(--space-4); }
.m-customers .cu-filters { display: flex; flex-direction: column; gap: var(--space-3); min-width: 0; }
.m-customers .cu-chiprow {
  display: flex; align-items: center; gap: 8px; min-width: 0;
  overflow-x: auto; scrollbar-width: none; -webkit-overflow-scrolling: touch;
  padding: 4px 2px; margin: 0 -2px;
}
.m-customers .cu-chiprow::-webkit-scrollbar { display: none; }
.m-customers .cu-chiprow .chips { flex-wrap: nowrap; flex: none; }
.m-customers .cu-chiprow .chip { flex: none; white-space: nowrap; }
.m-customers .cu-hot-filter { flex: none; }
@media (min-width: 720px) {
  .m-customers .cu-chiprow { flex-wrap: wrap; overflow: visible; }
  .m-customers .cu-chiprow .chips { flex-wrap: wrap; }
}
.m-customers .cu-count {
  display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 6px; margin-left: 2px;
  border-radius: var(--radius-pill); background: var(--surface-3); color: var(--muted);
  font-size: 11px; font-weight: 800; font-variant-numeric: tabular-nums;
}
.m-customers .chip.active .cu-count { background: var(--accent); color: var(--on-accent); }
.m-customers .cu-results { display: flex; flex-direction: column; gap: var(--space-2); }
.m-customers .cu-results-meta { padding: 0 4px; font-size: var(--fs-xs); font-weight: 700; color: var(--dim); }
.m-customers .cu-row .li-title { font-weight: 700; }
.m-customers .cu-name { display: inline-flex; align-items: center; gap: 6px; min-width: 0; max-width: 100%; }
.m-customers .cu-name-text { min-width: 0; overflow-wrap: anywhere; }
.m-customers .cu-sub { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.m-customers .cu-sub-1 { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.m-customers .cu-sub-2 { display: block; font-size: var(--fs-xs); color: var(--dim); font-weight: 650; }
.m-customers .cu-sub-2 > .ico { display: inline-block; vertical-align: -2px; margin-right: 5px; }
.m-customers .cu-sub-2.is-late { color: var(--red-ink); font-weight: 800; }
.m-customers .cu-sub-2.is-today { color: var(--pink-ink); font-weight: 800; }

/* ---------- Aside ---------- */
.m-customers .cu-tt-card .card-body { display: flex; flex-direction: column; gap: var(--space-4); }
.m-customers .cu-quote {
  position: relative; padding: 2px 0 2px 14px; border-left: 3px solid var(--accent);
  color: var(--muted); font-size: var(--fs-sm); font-weight: 600; line-height: 1.5; font-style: italic;
}
.m-customers .cu-done-today { display: flex; align-items: center; gap: 8px; font-size: var(--fs-sm); font-weight: 700; color: var(--accent-ink); }
.m-customers .cu-src-list { display: flex; flex-direction: column; gap: var(--space-3); }
.m-customers .cu-src-note { margin-top: var(--space-4); font-size: var(--fs-xs); color: var(--muted); font-weight: 600; line-height: 1.5; }

/* ---------- Welcome (no customers yet) ---------- */
.m-customers .cu-welcome .empty { padding-bottom: var(--space-5); }
.m-customers .cu-steps { display: grid; gap: var(--space-3); grid-template-columns: minmax(0, 1fr); }
@media (min-width: 720px) { .m-customers .cu-steps { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
.m-customers .cu-step {
  display: flex; align-items: flex-start; gap: 12px; min-width: 0;
  padding: var(--space-4); border-radius: var(--radius); background: var(--surface-2); border: 1px solid var(--stroke);
}
.m-customers .cu-step-n {
  flex: none; display: grid; place-items: center; width: 28px; height: 28px; border-radius: 50%;
  background: linear-gradient(135deg, var(--accent), var(--accent-2)); color: var(--on-accent);
  font-size: var(--fs-sm); font-weight: 800;
}
.m-customers .cu-step-title { display: flex; align-items: center; gap: 6px; font-weight: 750; color: var(--text); }
.m-customers .cu-step-title .ico { color: var(--accent-ink); }
.m-customers .cu-step-text { margin-top: 4px; font-size: var(--fs-sm); color: var(--muted); line-height: 1.5; }

/* ---------- Privacy line ---------- */
.m-customers .cu-privacy {
  padding: var(--space-2) var(--space-4); color: var(--dim); font-size: var(--fs-xs); font-weight: 650; text-align: center; text-wrap: balance;
}

/* ==========================================================================
   Detail page
   ========================================================================== */
.m-customers .cu-hero-avatar { display: inline-flex; flex: none; }
.m-customers .cu-hero-avatar .avatar { box-shadow: 0 0 0 3px var(--surface-solid), 0 0 0 5px var(--accent-glow), 0 12px 28px -12px var(--accent-glow); }
.m-customers .cu-hero .page-hero-title { overflow-wrap: anywhere; }
.m-customers .cu-hero-status { display: flex; flex-direction: column; gap: 8px; min-width: 0; }
.m-customers .cu-hero-label { font-size: var(--fs-xs); font-weight: 800; letter-spacing: .12em; text-transform: uppercase; color: var(--dim); }
.m-customers .cu-status {
  display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 4px; width: 100%;
  border-radius: 22px; overflow: visible;
}
.m-customers .cu-status .seg { padding: 0 10px; min-width: 0; }
.m-customers .cu-status .seg span { overflow: hidden; text-overflow: ellipsis; }
@media (min-width: 720px) {
  .m-customers .cu-status { display: inline-flex; width: auto; align-self: flex-start; border-radius: var(--radius-pill); gap: 2px; }
  .m-customers .cu-status .seg { padding: 0 16px; }
}
.m-customers .cu-hot-btn.is-on .ico { fill: currentColor; }

.m-customers .cu-quick { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-2); }
.m-customers .cu-qa {
  display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 6px; min-width: 0; min-height: 78px;
  padding: 10px 4px; border-radius: var(--radius); text-align: center;
  background: var(--surface); border: 1px solid var(--stroke); box-shadow: var(--shadow-sm);
  color: var(--text); font-size: var(--fs-xs); font-weight: 750; line-height: 1.2; text-decoration: none;
  transition: transform var(--dur-fast) var(--ease), border-color var(--dur) var(--ease), background-color var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}
.m-customers .cu-qa:hover { text-decoration: none; border-color: var(--accent-glow); background: var(--accent-soft); }
.m-customers .cu-qa:active { transform: scale(.96); }
.m-customers .cu-qa:disabled { opacity: .45; cursor: not-allowed; box-shadow: none; }
.m-customers .cu-qa:disabled:hover { border-color: var(--stroke); background: var(--surface); }
.m-customers .cu-qa > span:last-child { max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
@media (min-width: 720px) {
  .m-customers .cu-quick { gap: var(--space-3); }
  .m-customers .cu-qa { flex-direction: row; gap: 10px; min-height: 58px; font-size: var(--fs-sm); }
}

.m-customers .cu-detail {
  display: grid; gap: var(--space-4); grid-template-columns: minmax(0, 1fr);
  grid-template-areas: "need" "buy" "fu" "notes";
}
.m-customers .cu-area-need { grid-area: need; }
.m-customers .cu-area-buy { grid-area: buy; }
.m-customers .cu-area-fu { grid-area: fu; }
.m-customers .cu-area-notes { grid-area: notes; }
.m-customers .cu-detail:not(.has-buy) { grid-template-areas: "need" "fu" "notes"; }
@media (min-width: 1024px) {
  .m-customers .cu-detail {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.15fr); gap: var(--space-5); align-items: start;
    grid-template-areas: "need fu" "buy fu" "notes fu"; grid-template-rows: auto auto 1fr;
  }
  .m-customers .cu-detail:not(.has-buy) { grid-template-areas: "need fu" "notes fu"; grid-template-rows: auto 1fr; }
}

.m-customers .cu-kv { display: grid; grid-template-columns: minmax(92px, 32%) minmax(0, 1fr); gap: 12px 14px; align-items: baseline; }
.m-customers .cu-kv dt { font-size: var(--fs-sm); font-weight: 650; color: var(--muted); }
.m-customers .cu-kv dd { min-width: 0; font-weight: 600; overflow-wrap: anywhere; }
@media (max-width: 379.98px) {
  .m-customers .cu-kv { grid-template-columns: minmax(0, 1fr); gap: 2px; }
  .m-customers .cu-kv dd + dt { margin-top: 10px; }
}
.m-customers .cu-pre { white-space: pre-line; }
.m-customers .cu-tags { display: flex; flex-wrap: wrap; gap: 6px; }
.m-customers .cu-questions { display: flex; flex-direction: column; gap: 6px; margin: var(--space-3) 0 var(--space-4); padding-left: 0; counter-reset: cuq; }
.m-customers .cu-questions li {
  position: relative; padding-left: 30px; font-size: var(--fs-sm); font-weight: 600; color: var(--text); counter-increment: cuq;
}
.m-customers .cu-questions li::before {
  content: counter(cuq); position: absolute; left: 0; top: 0; display: grid; place-items: center; width: 22px; height: 22px; border-radius: 50%;
  background: var(--accent-soft); color: var(--accent-ink); font-size: 11px; font-weight: 800;
}
.m-customers .cu-advisor-btn { margin-top: var(--space-3); }
.m-customers .cu-buy-actions { margin-top: var(--space-4); align-items: center; }
.m-customers .cu-sale-ok { height: 28px; padding: 0 12px; }

/* follow-up timeline */
.m-customers .cu-area-fu .card-body > * + * { margin-top: var(--space-3); }
.m-customers .cu-tl { display: flex; flex-direction: column; }
.m-customers .cu-tl-item { display: flex; align-items: center; gap: 6px; min-width: 0; padding: 0 2px 0 6px; border-radius: 14px; transition: background-color var(--dur) var(--ease); }
.m-customers .cu-tl-item + .cu-tl-item { border-top: 1px dashed var(--stroke); }
.m-customers .cu-tl-item > .check { flex: 1 1 auto; min-width: 0; padding-right: 0; }
.m-customers .cu-tl-sub { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.m-customers .cu-when { display: inline-flex; align-items: center; gap: 5px; font-weight: 700; font-variant-numeric: tabular-nums; }
.m-customers .cu-tl-item.is-overdue .cu-when { color: var(--red-ink); font-weight: 800; }
.m-customers .cu-tl-item.is-today .cu-when { color: var(--pink-ink); font-weight: 800; }
.m-customers .cu-tl-item.is-overdue { background: linear-gradient(90deg, var(--red-soft), transparent 70%); }
.m-customers .cu-tl-note { color: var(--muted); overflow-wrap: anywhere; }
.m-customers .cu-tl-actions { display: flex; align-items: center; gap: 2px; flex: none; }
.m-customers .cu-tl-head {
  display: flex; align-items: center; gap: 10px; padding-top: var(--space-2);
  font-size: var(--fs-xs); font-weight: 800; letter-spacing: .12em; text-transform: uppercase; color: var(--dim);
}
.m-customers .cu-tl-head::after { content: ""; flex: 1; height: 1px; background: var(--stroke); }
.m-customers .cu-tl.is-history .check-label { font-weight: 600; }
.m-customers .cu-tl-clear { display: flex; align-items: center; gap: 8px; font-size: var(--fs-sm); font-weight: 650; color: var(--green-ink); }
.m-customers .cu-area-fu .empty { padding: var(--space-5) var(--space-3); }

.m-customers .cu-notes { font-size: var(--fs-base); line-height: 1.6; overflow-wrap: anywhere; }
.m-customers .cu-notes-empty { display: flex; flex-direction: column; align-items: flex-start; gap: var(--space-3); }
.m-customers .cu-meta { display: flex; align-items: center; gap: 6px; margin-top: var(--space-4); font-size: var(--fs-xs); color: var(--dim); font-weight: 600; }

/* ==========================================================================
   Sheets (the sheet element carries .m-customers)
   ========================================================================== */
.m-customers .cu-form { display: flex; flex-direction: column; gap: var(--space-5); }
.m-customers .cu-form .field + .field { margin-top: 0; }
.m-customers .cu-form-sec { display: flex; flex-direction: column; gap: var(--space-4); min-width: 0; }
.m-customers .cu-form-sec[hidden] { display: none; }
.m-customers .cu-form-title {
  display: flex; align-items: center; gap: 8px;
  font-size: var(--fs-xs); font-weight: 800; letter-spacing: .12em; text-transform: uppercase; color: var(--accent-ink);
}
.m-customers .cu-form-title::after { content: ""; flex: 1; height: 1px; background: var(--stroke); }
.m-customers .cu-2col { display: grid; gap: var(--space-4); grid-template-columns: minmax(0, 1fr); }
@media (min-width: 720px) {
  .m-customers .cu-2col { grid-template-columns: repeat(2, minmax(0, 1fr)); align-items: start; }
}
.m-customers .cu-quickchips { gap: 6px; margin-top: 2px; }
.m-customers .cu-uc.is-collapsed > .chip:nth-child(n+7) { display: none; }
.m-customers .cu-uc-more { align-self: flex-start; margin-top: -2px; }
.m-customers .cu-purchase {
  padding: var(--space-4); border-radius: var(--radius);
  background: var(--accent-soft); border: 1px solid var(--accent-glow);
}
.m-customers .cu-purchase .input, .m-customers .cu-purchase .input-wrap { background: var(--surface-solid); }
.m-customers .cu-date { display: flex; flex-direction: column; gap: var(--space-2); }
.m-customers .cu-date-hint { font-size: var(--fs-xs); font-weight: 700; color: var(--accent-ink); }
.m-customers .cu-resched-custom { display: flex; flex-direction: column; gap: var(--space-3); }
.m-customers .cu-resched-custom[hidden] { display: none; }

.m-customers .cu-recipient {
  display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; min-width: 0;
  padding: 10px 12px; border-radius: var(--radius); background: var(--surface-2); border: 1px solid var(--stroke);
}
.m-customers .cu-recipient > .grow { flex: 1 1 140px; }
.m-customers .cu-recipient .small { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.m-customers .cu-swap { margin-left: auto; }
.m-customers .cu-compose-text { min-height: 168px; }
.m-customers .cu-mark-done { padding: 4px 2px; }

/* ---------- Reduced motion (html.reduce-motion is already neutralised globally by base.css) ---------- */
@media (prefers-reduced-motion: reduce) {
  .m-customers .cu-fu-group.is-overdue .cu-dot { animation: none; }
  .m-customers .cu-fu.is-leaving { transform: none; }
}